A remarkable community service is quietly transforming lives in the heart of a North Wales city. Hwb Dinas Bangor is a collaborative initiative led by Bangor City Council, alongside voluntary sector partners and local community groups, which offers essential health, wellbeing, and social support to residents in a compassionate and welcoming environment.
With a strong ethos of inclusion and empowerment, Hwb Dinas Bangor acts as a lifeline for individuals and families facing a variety of challenges. Whether someone is struggling with food insecurity, housing instability, mental health issues, or simply seeking guidance, the Hwb provides a supportive space to find real help.
Lisa Goodier, Head of Partnerships & Transformation, Bangor City Council, said:
“Hwb Dinas Bangor reflects what’s possible when a community comes together to care for one another. We’re proud to support a space that delivers dignity, support, and hope to those who need it most.”
A Hub of Support and Opportunity
Through a network of trusted delivery partners, the Hwb offers a wide range of services, including:
- Food support and fuel/heating assistance
- Accommodation and tenancy advice
- Debt, money, and benefit guidance
- Mental and physical health services
- Domestic and substance abuse support
- Family support and gender-based services
- Digital inclusion and employment guidance
- Resettlement services for those rebuilding their lives
This wide-ranging support ensures that everyone, from young families to elderly residents, can access the help they need under one roof.
A Space for the Community
In addition to support services, Hwb Dinas Bangor is also a space for connection. Local groups and organisations can book meeting rooms or host clubs in a welcoming setting equipped with large screens, laptop connectivity, and free Wi-Fi, making the venue the ideal setting for in-person or virtual gatherings.
All space is free to hire, removing barriers between organisations and residents.
The Hwb is located in the former Caffi Hafan building, which is owned by Bangor City Council.
Easy to Access, Ready to Help
Hwb Dinas Bangor represents the power of community collaboration, bringing together services, resources, and compassion to make a meaningful difference. Whether you need a helping hand or want to get involved, the Hwb is here for you.
Getting support is simple and accessible:
Drop in during opening hours: Monday–Friday, 9.30 am – 4 pm
Self-refer or refer others via email: hwb.hub@bangorcitycouncil.com
Call: 01248 352421 during office hours or leave a message anytime
Looking to give back?
Hwb Dinas Bangor are on the lookout for passionate, community-minded people to join their team of volunteers. Whether you can spare a few hours a week or more, there’s a place for you at the Hwb.
From helping local residents navigate services to supporting events, offering a friendly face and simply being someone to talk to, volunteers are the heartbeat of Hwb Dinas Bangor.
Volunteering at the Hwb is a chance to make a real difference, meet amazing people, and gain valuable skills, all while supporting your local community.
Ready to get involved? Please contact hwb.hub@bangorcitycouncil.com or call 01248 352421.
Photo: Carwyn Davies Administration Officer, Lisa Goodier Head of Partnerships & Transformation and Dr Martin Hanks City Director, from Bangor City Council.
