Barclays has confirmed it will close its branch in Bangor on 10 May 2024, with only 14 customers now using the branch regularly for all their banking requirements.
The bank, which boasts 48 million customers as of 2023, has revealed 20 further branch closures, taking the total due to close this year to 68, and the total due to shut in 2025 to six.
Barclays previously announced the closures of at least 77 branches over this year and 2025 – in addition to the 157 branches it closed in 2023.
A report from Barclay’s on ‘Why our Bangor branch is closing’ said:
“Back when we opened this branch, visiting us in person was one of the only ways to do your banking. Now, as there are lots of ways to manage your money without even leaving your home, we’re seeing many customers choosing to bank using our app, and Online or Telephone Banking. This has had a big impact on the number of customers coming in to see us.
“When deciding whether to close this branch, we looked carefully at how it’s been used and how customers are banking in other ways.
“89% of people who use our branch have also banked using the app, online and by phone in 2022. 14 customers use this branch regularly as the only way to do their banking. 12% of this branch’s customers have used nearby branches in the last 12 months
“We’ll be working with the local community to understand the impact of closing this branch. Once we’ve gathered feedback, we’ll publish the results in a booklet called ‘Branch closure feedback’, which you can get from your branch or online at home.barclays/ukbranchclosures.”
In addition to online and telephone banking, customers with personal or business accounts can use local Post Offices to for their banking.
