Thomas Cook travel agents on Bangor High Street, which closed last month, will reopen next Monday after Hays Travel bought all 555 stores across the UK.


At the time of the collapse all Thomas Cook’s bookings, including flights and holidays, were cancelled, leaving 150,000 British holidaymakers stranded abroad.

The 178 year-old travel company, which served 22 million customers in 2018, had debts of around £1.25bn. As many as 9,000 staff across the UK faced losing their jobs after the world’s oldest travel company plunged into bankruptcy.

Leah Flinn-Williams, who had worked at the Bangor branch of Thomas Cook for the last 16 years, said: “We are reopening on Monday and three of us will be back, Stephanie Jones the branch manager and myself and Sarah Pope, we can’t wait to get back to doing what we love.

“We may not be able to book anything straight away while we get everything updated and changed over to Hays Travel standards, but we will be there to meet and greet customers old and new.

“We welcome any enquiries you may have, we will be able to answer any questions and will be on hand to offer any advice for those who still need help processing any CAA claim.”

In an official statement from Hayes Travel, owners John and Irene Hays said that “excellent progress” is currently being made with the plans to reopen the Thomas Cook stores, including the 10 branches across Wales.

“We are re-opening all of the 555 Thomas Cook shops as soon as possible and we are making excellent progress to date.

“There are 1210 people on the books now with more offers and contracts going out by the hour.

“Our intention is to keep the stores trading profitably and building on some of the Hays Travel business approach and ethos, supported by our brilliant people, we are in good stead.”