Dafydd Hardy Estate Agents have won three awards as ‘Best Letting Agent in Wales’, ‘Best Sales Agent in Wales’ and ‘Best Overall Agent in Wales’ for the third consecutive year. This year they also came 3rd as ‘Best-Overall Small Chain Agent in the UK’ all thanks to customer reviews.

The AllAgents awards are voted for by customers via reviews left throughout the year, very much like trip advisor for estate agents, with 98% of customers saying they would recommend Dafydd Hardy Estate Agents to a friend and 96% were satisfied with the fee.

A spokesperson from Dafydd Hardy Estate Agents said: “We are truly grateful for our customers and their feedback, both positive and negative, which helps us to continue to grow and develop as an agency. AllAgents is the UK’s largest customer review website for the property industry.”

Dafydd Hardy said: “I am delighted that we have won the Gold Award for Best Sales and Lettings Agents in Wales. These awards reflect our clients’ satisfaction at the service they receive.”

Richard Thomas, co-founder of the business added: “Another milestone has been reached. We’re very pleased that staff have been recognised for their efforts and we can continue to provide excellent service to our customers.”

Staff from the Dafydd Hardy offices in Bangor, Caernarfon, Holyhead and Llangefni, celebrate the awards.