A dementia support worker at Ysbyty Gwynedd in Bangor, who has been described as a ‘true ray of sunshine’ by her colleagues, has received a special healthcare staff award.

Eirian Owen, who works on several wards at Ysbyty Gwynedd, including Glaslyn and Aran Ward, has received a Betsi Star Award from Chief Executive Gary Doherty after being nominated by her colleagues.

Elen Mitchelmore, staff nurse, was one of the two members of staff who nominated Eirian, She said: “Eirian wholeheartedly goes the extra mile in demonstrating our values. She puts all patients first, she works as part of the team, and she values and respects all patients, staff, and relatives alike.

“Her caring attitude and calm, respectful manner always puts the patients living with dementia at ease.

“Nothing is too much trouble for Eirian, she makes our patients stay in the hospital a much easier experience.

“The patients look forward to seeing her every day and she certainly brightens up their day.”

Eirian, who is referred to by her patients as the ‘lady in pink’, has been praised for taking the time to sit and listen to patients and also play games and reminisce with them.

Gwenllian Roberts, Staff Nurse on Aran Ward, has described Eirian as their ‘star’ and is thrilled to see her colleague recognised for her efforts.

She said: “Eirian is a true ray of sunshine and I know when she is about the patients will be calm and co-operative.

“She is truly our star and it’s fantastic she has been recognised for her hard work and dedication.”

Eirian’s role involves spending time with our patients living with dementia, which includes encouraging them to eat and drink which aids their recovery. She was surprised to receive her award and has thanked her team for nominating her.

Eirian said: “I had no idea my colleagues had nominated me so it was a total surprise to receive the Betsi Star Award!

“I want to thank all my colleagues, they are an amazing team.”

Chief Executive of BCHUB, Mr Doherty added: “Congratulations to Eirian, from looking at the nominations it was clear she is a highly regarded member of the team by her colleagues and has demonstrated on several occasions that she goes above and beyond in her role.

“She is clearly loved by her colleagues as well as her patients and their families and I was delighted to have presented her with a Seren Betsi Star Award.”