The Welsh Ambulance Service has appealed to the public to think twice about dialling 999 after receiving 1,600 calls on Boxing day, 300 more than usual.
Some of the calls for an emergency ambulance were for coughs, colds, back pain, stomach ache, and shoulder pain, all of which do not warrant a 999 call.
The Welsh ambulance service said that these calls ‘tied up’ some ambulances, meaning that other seriously ill patients waited longer for an ambulance than would have liked.
The appeal on Twitter said: “Please think twice before you call us this New Year’s Eve.”
The Ambulance Service previously appealed for patients to ‘Choose Well’ after experiencing ‘high demand’ for the service earlier in December, particularly in North Wales. Patients were asked to consider using minor injury units to ease the pressure at Ysbyty Gwynedd’s Emergency Department.